React Native Pendo: Guide to User Analytics and In-App Guidance
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React Native Pendo: A Complete Guide to User Analytics and In-App Guidance

Integrate Pendo with React Native to track user analytics, boost engagement, and enhance in-app guidance. Learn setup steps, best practices, and benefits.

Mar 10, 2025

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React Native Pendo

Introduction:

Developing a successful mobile application is more than writing code; it’s also focusing on values such as user experience. That is where Pendo and React Native contribute. While Pendo enables user behavioral analytics, feedback collection, and in-app support documentation without the need for additional coding, React Native allows developers to create applications that function on iOS and Android devices from a single code file.

In this article, we will discuss the steps for the integration of Pendo into React Native, the benefits, and the impact it will have on the user experience of your application.

What is Pendo?

Pendo is a highly recommended mobile application tracker that enables web product developers and mobile app development companies to analyze how their applications are used. It offers the following features:

  • User Analytics – Gathers user information in a single place in order to have a full picture of how a user interacts with the application.
  • In-App Guides – Pop-ups, tooltips, and walkthroughs that help guide new users are integrated into the system to assist with user onboarding.
  • Feedback Collection – A tool that helps users share their opinions and gives them a platform to report any problems encountered.
  • Product Insights – Provides real-time updates about features that users appreciate, as well as those that are not utilized.

Why Integrate Pendo With React Native?

You will be able to do the following by adding Pendo functionality into a React Native application:

  • User Analytics – View user activities taking place within the mobile application.
  • In-App Guides – Provide in-app support documentation.
  • Boost Engagement – Motivate users to learn about the recently added features.
  • How to Make Improvements on Engagement Metrics – Utilize any gathered data for designing an effective app.

Integration of Pendo into a React Native Application

Prerequisite Knowledge and Materials

To get started, execute the following commands to add the Pendo SDK to your project:

  • An up-to-date React Native Application
  • Pendo account
  • Node.js and npm (or Yarn) installed

Procedure Instructions

Step 1: Pendo SDK Installs

To get started, execute the following commands to add the Pendo SDK to your project:

				
					npm install @pendo/react-native-sdk
				
			

or

				
					yarn add @pendo/react-native-sdk
				
			

Step 2: Implementation of Pendo in the Mobile Application

Now, locate your app’s primary file (App.js or index.js) and integrate the Pendo SDK.

				
					import PendoSDK from '@pendo/react-native-sdk';  
  
const PENDO_API_KEY = 'YOUR_PENDO_API_KEY';  
  
PendoSDK.setup(PENDO_API_KEY);  

				
			

Step 3: User Identification and Event Tracking

Before you can monitor user engagement, it will be essential to first get the users’ identification.

To start a new session, utilize this feature by using the code provided:

				
					PendoSDK.startSession({  
  visitorId: 'user_123',  
  accountId: 'company_ABC',  
  visitorData: {  
    name: 'John Doe',  
    email: 'john.doe@example.com'  
  }  
});  
				
			

PendoSDK is capable of tracking events, such as when a user registers or logs in.

				
					PendoSDK.track('ButtonClicked', { buttonName: 'Sign Up' });
				
			

Step 4: Create In-App Guides

Once Pendo starts tracking user actions, you can create messages and user guides from the Pendo dashboard. No additional code is needed.

Step 5: Test and Deploy

Try out the setup by checking if the actions performed in your app are reflected in Pendo, and you will be set to deploy your app.

Best Practices for Using Pendo

To fully utilize Pendo, consider the best practices outlined below:

  • Keep Guides Simple – Always use short and concise messages.

  • Target the Right Users – With user-based messages, you can show the right content to the right type of users.

  • Analyze Data Regularly – Always check the analytics to improve your application.

  • Optimize Performance – Ensure that tracking does not slow down your application.

  • Collect Feedback – Always listen to user feedback and make improvements accordingly.

Conclusion

Pendo is extremely useful when it comes to tracking user activity and improving user engagement while guiding the user inside your React Native app. By following this guide, you can integrate Pendo within minutes and start using analytics to improve your app’s experience.

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